Send feedback to Microsoft with the Feedback Hub app For more details, see Surface standard warranty and Get Microsoft Complete for Surface.
If the battery’s defective, there’s a warranty. Warranty information for Surface batteries Having issues with your Surface power supply? See Fix issues with your Surface power supply. Having issues charging your Surface, or other battery related issues? See Surface battery won’t charge or Surface won’t run on battery. Looking for info about how to maximize battery health? See Caring for your Surface battery. For more information on Windows Power & Sleep Settings, see How to adjust power and sleep settings. To get to these settings, enter power and sleep into search on the taskbar. To see how, go to Install Surface and Windows updates. Installing the latest updates will help keep your Surface performing at its best. Get the latest Windows and Surface updates General battery tips and tricksįor ways to save battery power, including how to find out which apps are using the most battery, see Battery saving tips for your PC. Or, if you need better performance for playing a game or using a Windows Mixed Reality headset, move the slider to a higher setting like Best performance. If you want to save power to write an email or finish a movie, move the slider to a lower setting, like Recommended or Battery saver. To switch to a different power mode, select the battery icon in the Windows taskbar in Windows 10, or select Start > Settings > System > Power & battery > Power mode in Windows 11. On some Surface models you can select a power mode, which affects how much battery life and the performance you can get from your Surface. Making your battery last Choose a power mode for the best battery life and performance
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